Infosys Role and Career Enhancement: A People Strategy or Fall from Grace?

            
 
Case Studies | Case Study in Business, Management, Operations, Strategy, Case Study

Case Details:

Case Code: HROB142
Case Length: 22 Pages
Period: 2009-2010
Organization: Infosys Technologies Ltd.
Pub Date: 2011
Teaching Note: Not Available
Countries: India
Industry: Information Technology / Software

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Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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"The challenge for HR is to groom and build the organizational capability to take on more value-added engagements...the role of HR has now become more of a business partner."1

- Ajoyendra Mukherjee, Vice President and Head, Global Human Resources at Tata Consultancy Services, in 2010.

"In this war for talent, Indian companies were promising promotion every two years. But employees continue to do the same job -- they get a new designation, new salary, new compensation, this is tricking the person."2

- Nandita Gurjar, Vice President and Head, Global Human Resources, Infosys Technologies Limited, in 2010.

Introduction

Infosys Technologies Limited (Infosys), considered by industry experts as one of the most employee friendly companies to work for in India,3 offered some of the industry's best training programs.4

The Bengaluru, India-based Information Technology company, enjoyed a strong brand image and had world class campus facilities such as its Leadership Development Center at Mysore.5

The firm had won several 'employer of choice' awards.6

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

Infosys Role and Career Enhancement: A People Strategy or Fall from Grace? - Next Pages >>


1] "India's Next IT Upgrade: To Better Align Employee Performance with Rewards," www.knowledge.wharton.upenn.edu, July 15, 2010.
2] "Infy HR Head Responds to Employee Angst," www.news.ciol.com, February 3, 2010.
3] Anjali Prayag, "Infosys Employees Up in Arms Against 'iRace' Implementation," www.thehindubusinessline.com, April 15, 2010.
4] "Quit Infosys Movement…Thousands Exit Due to iRace," www. f4s.in/business/quit-infosys-movement-thousands-exit-due-to-irace/
5] "New Infosys HR Policy Making Employees Unhappy,"www.my4future.com
6] "Awards," www.infosys.com

 

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